What our clients say
The crew was fantastic. Interacted with the children appropriately, great communication to management and educators regarding the development of stages and completion dates.
The men were very polite and kept me involved with the decision making of the type of cupboard, lock, and placing of the cupboard. they then checked with me to make sure it was completed right.
Employees are always polite and incredibly helpful when they are on site.
Jessie is a such a lovely chap and always goes the extra mile. He is great at explaining what he is going to do, who is working with him and at the end lets us know what has been done and what we need to do to ensure that the high standard of his work is maintained.
He is extremely polite and wonderful with the children (they honestly believed that Superman was on our roof – his costume was underneath his uniform of course).
The services we received from the men that laid the vinyl flooring was fantastic, they communicated every single step of the way, what and when things were going to happen, I could not be any happier.
Shaun is great – explains everything that is happening and then leaves the place tidy and neat. His work ethic is great – he is very efficient and prompt.
Mathiou Services has provided building and maintenance services for Colliers International and their clients for the past 3 years. We have found the team at Mathiou Services to consistently conduct themselves in a professional manner and deliver a high standard of workmanship. We therefore have no hesitation in recommending Mathiou Services.
I would like to provide feedback on the maintenance provided to the GoodStart Child Care centres in which I oversee. The services provided from the maintenance personnel of Mathiou Services has been to a professionally high standard, and the way in which yourself and your team communicate and follow up with both Area Managers and Centre Directors is to be commended. I look forward to working with yourself and contractors in the future.
Mathiou Services have been attending our Day-care Centre since April 2014. We have found them to be very professional and any problems we have had, have been handled ably by their teams of friendly workers. Absolutely no grievances at all and very happy with all work that’s been done at the centre.
I am emailing to inform you of the amazing job Johnny and the team have completed at First grammar Child Care. They completed the job beyond my expectations, the outdoors looks amazing and I am really impressed with their professionalism and how quickly they completed the job. I would highly recommend Mathiou services to any potential customer and in particular Johnny for all his professional work. Any future work at First grammar Merrylands I would request if possible to have Johnny complete any more outdoor work. Thanks 🙂
I just wanted to pass on that Ian Chilton our maintenance man today was excellent. His was very friendly, very thorough, organised and everything was completed on my list without any hassle. Would love to request him every month. Thank you.
Since you have taken over our maintenance the service at each of my child care centres has improved immensely. Directors are extremely happy with the service they have been receiving. These are some of the comments I have been hearing:
– Brody does an amazing job ensuring all their maintenance jobs are completed
– Jobs are completed in a timely manner
– Any concerns with jobs Brody quickly rectifies
– Maintenance men currently employed are helpful and ensure safety is a priority
– No tools are being left in the centre for children to access
This is the best maintenance group we have ever had & jobs are being completed.
We had our floors cleaned over the weekend and would like to let you know we are super happy with the result of the contractors that conducted the cleaning.
I just wanted to say a massive thank you to the guys who did our floors last night! They look absolutely amazing and it has been quite some time since they were last done so I was very surprised at how well they come up! Super shiny!
I would like to take some time out to say that we are really appreciative of your service. Over the last couple of weeks we have had constant issues at our centre, you have really taken the time out to follow up our requests in timely manner. We thank you very much for your help and enjoy doing business with you in the future (although hope we don’t have to call you any more for urgent fixes).
Just wanted to give you some positive feedback about some recent works… Our Buggles Childcare Centre had all of the sand removed and replaced in their sandpit on Wednesday. I was really impressed with the two men who completed this work, they did a great job and did so in a timely manner. They left our site exactly the way it was after they were finished which was also greatly appreciated.
Barry is an absolute star!!! The job he did as a normal gardening visit on the front garden at Maddington is award winning, we have actually had parents commenting on how clean it is! As soon as I got here this morning I was so happy! So thanks to you and Barry for making it a great day!
Bryn was the team member who attended our Centre and he was absolutely amazing! He had a positive approach and demonstrated respect for staff, children, routines and traditions at the centre. He worked quickly and consulted me throughout the process to ensure I was happy and if I wanted to make any changes to the layout. The deck and garden look ridiculously good and the feedback from families has been awesome.
I would just like to let you know how impressed we were last week when 2 of you gardening crew turned up to do our scheduled gardening. There was an awful lot of sand covering the yards due to bad weather over the past month or so but the guys managed to scrap it all up using shovels and it looks fantastic again.
I just wanted to let you know that Bryn came out to do our maintenance today and he did a great job. He was very friendly and accommodating without any thing being an issue. I thought a bit of positive feedback might make your Monday a little easier!
I just wanted to let you know I had Jordan from Mathiou Services yesterday and he was fantastic. He was prompt, dedicated and extremely organised. No job was do difficult for Jordan. I Just want to send out a big Thank-you to Jordan… Can you advise Mathiou Services that he is a valuable worker. I would love to have Jordan return to Meridan Plains to be our maintenance man.
Andrew and the team were fantastic. Andrew kept us informed all throughout the process. He came in and saw me before the works, called to let me know when he would be back and called after to see what I thought. Really happy with this team and the work they have done!
Such a great job, great communication from the team member that was on site, would happily have back again 🙂
We have recently had our children’s/staff bathroom renovated by your company and I just wanted to write to you to say what a fantastic job they did, we are so impressed with how much work they achieved in such a short space of time.
I’ve had the pleasure of working with Mathiou Services for a number of years and can highly recommend their services to anyone requiring a reliable and cost effective construction, refurbishment, repair and maintenance solution.
Peter said that Michael who has met with him on the past couple of roof leaks is fantastic. He is thorough and very polite. He’s been doing a wonderful job finding the source of the roof leaks!
Mathiou Services provides a literal environment “one-stop-shop” capability to building operations managers, the trade skills and operational support capabilities are very diverse, and the labour rates for all skilled and non-skilled works are exceptionally competitive!”
I began using Jamie (Mathiou Services) late last year as we had been let down by Companies promising the world and delivering little. From Day 1 Jamie and his team have delivered a personal service on time and well under Budget.
I have found Mathiou Services staff to be approachable and honest and their response to issues that arise has always been excellent. As a family run business you get the sense that Mathiou Services values your business and you are not just another client to them.
I just wanted to pass on some great feedback that DHA received regarding the conduct of a tradesman from Mathiou Services.
Spouse called to advise Jarrod who attended this morning was wonderful. Took off his shoes and was extremely polite and professional. Can you please ensure this is passed on to Jarrod and his manager.
The customer at Harbor Rise, Hope Island rang our construction manager to praise Shaun for all his work that he did there. The customer had a rough time throughout construction and at first wasn’t happy that we were coming back to his home again to do more work. He said that Shaun was very polite, he was neat & tidy, shoes off, and after he had completed his work & cleaned up – it was like he had never been there. He is really happy & thankful! So thought I should let you know, as people very rarely ring to say thank you!
If you run a childcare centre or oversee a school, there is a chance that you own a sandpit or considering having one installed, it becomes important to keep them maintained and in spotless conditions. Sandpits remain popular today and many children enjoy the feeling of going into their own fantasy world by playing in… Read More »
We are already halfway through the year, and National Play In The Sand Day is less than a month away. This time of year is a good chance to take a look around your childcare centre to see what may need fixing or topping up. The sandpit is a great place to start, with children playing in the sandpit all year,… Read More »
Over the years of providing maintenance services for the Childcare industry, we have come across many common issues that can pop up on a daily basis, the most common being blocked toilets. This is an issue that can cause major headaches for childcare centres, and often can be avoided. Here are the most common things… Read More »